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If it's not showing up in Disk Utility and won't mount, then it's probably failing. You can try unplugging it and plugging it back in several times to see if you can't get it going again. If that doesn't work, it's probably time to call WD and get a RMA if the drive is still in warranty. WD Passport drives are warranted for 3 years. If your WD My Passport external hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow your external hard drives showing up in the Finder or on the desktop. WD External Drives WD Portable Drives. CBB October 15, 2020, 9:46pm #1. I bought a 5TB black WD My Passport Ultra and it doesn’t appear on my Mac. I have MacOS Mojave. When I plug it in, I can’t even see it on disk utilities. I have an older 4TB WD My Passport which shows works perfectly, so the connection on my Macbook is not faulty. WD My Passport not showing up on Mac. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. Reconnect WD Passport to Mac #2. Change WD Passport drive letter #3. Remount WD Passport to.

This article includes the following parts

How to view files on wd my passport Windows 10/8/7

How do you open or view hidden files on wd my passport on Windows 10 or 7? Usually there are three different dialemma when your files cannot be accessed or open on my passport.

#1 How to show hidden files on wd my passport external hard drive Windows 10

Is it possible to view hidden files or folders? YES, you may go with the following steps to unhide files or folders on your western digital disk if files were hidden for some reasons and then cannot be viewed.

• Insert your wd my passport to a Windows computer like Windows 10 laptop, and it would display as an external storage device under THIS PC.
• Double clicking THIS PC, you will see your disk there (If it does not display properly, see this solution: how to read disk when it cannot be detected in Windows 10 - 6 fixes)
• Open your wd passport in File Explorer.
• In the Ribbon user interface of Explorer, click File -> Change folder and search options.
• The Folder Options dialog will open.
• Under the View options, scroll down and select 'Show hidden files and folders' under 'Hidden files and folders' options.

#2 WD my passport Files were hidden by virus or other causes/damages

If your files were hidden or deleted by virus or other unknown causes, use the following cmd to show files and folders on my passport.

Click 'Start' Menu > 'Run' > type 'cmd' > type 'attrib -h -r -s /s /d h:*.* '

Here is a video that shows how to view files that were hiden.

#3 How to view or access WD my passport Files that were deleted by unknown causes

Free wd external hard drive my passport recovery tool iCare Data Recovery Pro is free to help access files on my passport when files were deleted or removed or not seen even without a named cause.

Also read: recover files from wd my passport

WD my passport not detected on computer? My passport cannot be accessed? Try the following solution.

Can't See Wd My Passport On Mac

how to access external hard drive when it cannot be detected in Windows 10 - 6 fixes; or solution: wd my passport does not show up in Windows 10 pc

WD my passport won't open? wd my passport reported raw format? WD my passport needs formatting?

Try this solution: External hard drive raw format fix

How to View files on wd my passport mac

This following video will show you how to see hidden files and folders on MAC with mac terminals to unhide files.

If your wd my passport does not show up in MAC, try the following solution in the link.

WD external disk my passport not showing up? Try this: WD hard drive not recognized on MAC fixes

Files deleted or removed from my passport? Lazesoft Data Recovery for Mac would show files that were removed by what kind of causes when the deleted files were not overwritten by new files.

Also read: 5 free file recovery software for mac

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File Recovery Free > Format Recovery Utility > Howto > how to view files on WD my passport

Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport.

Turn on Your Mac and Log In. Plug in your WD My Passport’s USB cable into its Micro USB B port. My Passport™ for Mac is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C and USB-A devices, My Passport for Mac comes equipped to connect with today's latest technology. Designed to fit in the palm of your hand, there’s plenty of space to store a massive amount of photos, videos, music and documents. Perfectly paired with Apple’s Time. Shop WD My Passport for Mac 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption Black at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up. Price Match Guarantee.

WD My Passport External Hard Drive Data Recovery for Mac As long as lost files on your WD My Passport drive haven't been overwritten by new data and you drive can still be recognized as a drive by your Mac, you’re likely to restore all lost data with the help of a WD My Passport data recovery program such as Recoverit (IS) for Mac. My Passport for Mac fits perfectly into the busy life of anyone with an on-the-go digital life. Password Protection with Hardware Encryption — The My Passport for Mac drive’s built-in 256-bit AES Hardware Encryption with WD Security™ software helps keep your content private and safe. Just activate password protection and set your own.

Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on your Mac. In either way, your important data on this drive will become inaccessible.

If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Troubleshoot WD My Passport not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference. Insert dot leaders in word for mac.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

How to fix WD My Passport not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:

• Make sure that your WD My Passport doesn't become physically damaged.
• Always safely and properly eject the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Sep 28, 2020 • Filed to: Solve Mac Problems • Proven solutions

This is a question often asked by Mac users only. Windows users don't need to do much other than plug in the WD Passport to use it, but for Mac, it's not as straightforward as that.

The difference in Mac and Windows' native format systems are to blame for this. But don't fret, because this article will show you simple ways to go about formatting your WD Passport so you can easily use it on both Mac and Windows.

Part 1 - Overview of WD My Passport File System

Technology has reached a point where it pretty much seeps into every aspect of our daily life. We're always using our phones and computers to send messages, host meetings, shop online, etc.

Of course, there is much exchange of valuable data as these happen, and where you keep this data is extremely important; that's where WD's My Passport comes in.

My Passport is a hard drive that's trustworthy and portable enough to be given a 5-star rating on almost any website you check. Coupled with the WD Backup TM app and password protection feature, My Passport helps to keep your data safe. That being said, situations arise when you'll need to format or reformat the drive.

Default File System of WD my passport

Western Digital (WD) hard drives are formatted with NTFS (Windows) or HFS+ (Mac) by default to make them more compatible with both operating systems.

Granted, FAT32 is less efficient than NTFS in Windows, but it has inherent benefits too, like its compatibility. And to connect your NTFS-formatted My Passport to macOS, you'll need to utilize a formatting tool.

This is especially true if you regularly use your WD drive on both Windows and macOS. So always remember to check if the drive is formatted or not.

Why WD my Passport can't be used on mac?

A significant number of users trust West Digital hard drives. Their auto backup, password protection, and high reliability are second to none.

But nothing is perfect, right? Sometimes when you connect the WD My Passport drive to your Mac, it's grayed out in Disk Utility.

The drive's external light can be on too but it still doesn't work. Worse still, it could become unreadable on your Mac. You know what that means, right? Your data can't be accessible now.

What Are the Reasons for My Passport Not Showing Up on Mac?

More often than not, an external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. But the following factors may also contribute to WD not showing up.

• Latest macOS update

What happens here is when you update your macOS to the latest build or release, issues of incompatibility could arise. So, you might have to update the WD My Passport's drivers to at least meet the minimum requirements of the newly-installed macOS.

• Device malfunction

The simple fact is, your Mac could malfunction due to one error or another, and that could tamper with how your macOS identifies your WD My Passport. Computers are susceptible to unexpected or unforeseen glitches and errors, so never rule this out as a possible cause.

• Anti-virus

Yes, an anti-virus is meant to protect your system, but it can also have 'side effects' that won't bode too well for it. For example, most anti-virus is notorious for identifying laptop games as a virus, even though they aren't. Sometimes, they prevent the games from launching.

They can also stop some software from starting. This applies to your hard drives too.

Likewise, the antivirus could stop your system from accessing your WD Passport, perhaps because there is already a virus in it. Thus, it's imperative you install the right anti-virus that will work well and won't tamper with your system's settings too much,

• Virus

Not much needs to be said because everyone knows the kind of damage virus is capable of. There's a virus out there that can even hide your hard drive. So even if you plug it into your My Passport into your Mac, you won't see it.

• Motherboard errors

Without a motherboard, a system is pretty much a screen and keyboard. So, if your Mac's motherboard suffers software or hardware damage, almost nothing will work properly, and that includes your USB ports. So, your drive, even if it's functioning properly, might not even be recognized.

• WD My Passport causes damage or corruption

This time, the problem stems from your WD My Passport. Maybe the drive fell or a malfunctioning system corrupted it. Either of these issues could lead to the drive malfunctioning or not showing up when you plug it into your Mac.

Part 2 - How to Format WD my Passport for Mac?

The simple step-by-step guide below will show you how to format your WD My Passport on your computer, so pay attention. The information you'll find here touches on formatting and reformatting WD's My Passport for your Mac.

• Login into your Mac

Just turn on your Mac and when it boots up, plug in your My Passport drive to your WD. Your WD My Passport drive will appear as a rectangular, yellow icon on your desktop (it looks just like the image below).

• Navigate to Finder if Your Drive Isn't Visible

If your My Passport drive doesn't turn up for some reason, click on 'Finder', then select 'Preferences'.

• A small window will open up. Make sure you tick the checkboxes 'Hard Disks' and 'External Disks.'

• Your WD My Mac Passport drive should now be running on your screen.
• Launch Disk Utility

You can find disk utility by clicking on the spotlight search button, then type 'Disk Utility'.

• Highlight 'Disk Utility', then double-click it.

• Access your Drives

You'll see your internal and external hard drives on the left-hand side of the Disk Utility window.

• Click on the dropdown arrow to expand or collapse the drives on the list.

• Look under the 'External' category and you'll find your My Passport drive there. If it has not appeared, your Mac's USB port could be malfunctioning. So, unplug your drive and restart your Mac. That will probably fix the issue.
• Make sure you have your drive selected. By the way, choose the first drive you see on the list; you know, the one at the top. Doing otherwise might lead to issues when formatting the WD Passport for Mac.
• Format Your Drive

My Passport Drive Not Showing Up Mac Free

Find the 'View' button at the top left of your Disk Utility window and click it. A drop-down menu will open up.

• Remember, what comes next is formatting. So, make sure your files have been copied off the drive if there are any on it.

• Click on 'Erase'

• In the small window that pops up, you'll have to input a name for the My Passport drive first.
• You'll find it useful to give a name to your drive to show what you'll be using the drive for.
• Right below that is the 'Format' field. There are a few formats you can choose from but you only need one.
• Choose Format Type

Select 'Extended Mac OS (Journaled)'.

This is the file system you will need if you want to be able to easily transfer files back and forth between your Mac and you're My Passport drive. The format is also what makes the drive compatible with Time Machine for backup on your Mac

• Next, for the Scheme option, select 'GUID Partition Map.'
• Finally, click on the 'Erase' button. It will just take a few seconds for the drive to be formatted. Once, look at your desktop and you'll see the icon of WD my Passport on it.

• Eject Your Drive

Oh, and always remember to safely eject your drive before unplugging its cable. Failure to do this could lead to the driver crashing or suffering some issues.

• To eject your WD my Passport drive from your Mac, just right-click on its icon on your desktop.
• In the dropdown menu you see, click on 'Eject'.

Part 3 - Recover Accidentally Formatted WD Files

If you are unable to locate or access the data on your Western Digital (WD) external hard drive, it can be devastating, particularly when the lost data contains precious images and invaluable backups.

The tips and shortcuts below will give you the necessary info and tidbits you need to format WD elements for mac. The loss of data from your WD hard drive can be caused by numerous things: Accidental deletion, disk formatting, computer corruption or damage, etc.

But all that doesn't mean you can't get your data back. There are some great solutions you can utilize to recover deleted, corrupted, or lost files and you'll learn of them before the end of this post.

Why Formatted Data Can Be Recovered?

It makes perfect sense for you to worry if you lose your data, but sometimes, formatting becomes necessary too, doesn't it?

• Accidental Deletion or Redesign

Sometimes when you reinstall the operating system, the drive or partition gets deleted, even if you don't intend for it to happen.

• Unexpected Data Loss Situations:

Due to carelessness or haste, some people can unknowingly format or delete the wrong partition. It takes little more than a few clicks for the damage to be done, so you must exercise caution here.

Then, of course, you can't rule out other possible causes like a virus, power failure, or hardware damage to your drive. They are all likely causes of data loss.

When it comes to Western Digital disk recovery, the first option that comes to mind is using third party data recovery applications. This is considerably better than the complicated and time-consuming manual data recovery options out there.

Restoring lost WD data takes only minutes, depending on the size of the drive and the amount of data to be recovered. The data recovery tool in question supports all Western Digital hard disk drives, such as My Book Pro, My Book, WD Elements, My Book Studio, etc.

Sometimes, there will be a need to learn how to reformat my passport for Mac, so once you're acquainted with formatting, you should enlighten yourself on how to reformat WD my passport for Mac.

How to Recover Formatted WD Drive Files using Recoverit Data Recovery?

If you know anything about data recovery, then it's very likely you're familiar with Recoverit Data Recovery. If you aren't, you've been missing out a lot!

Recoverit Data Recovery is a data recovery tool that's extremely capable of recovering data or any kind of file you lost from your drive. So, if you lost your data via formatting, accidental deletion, virus attacks, and more, Recoverit will get them all back.

Recoverit's data recovery steps are often very similar irrespective of which type of system you own; Windows or Mac. Horos for mac. But since you're dealing with Mac today, that will be the focus here. So, go on and follow the 3 steps below to get back data on a Mac.

1. Select the WD drive
2. Scan the drive
3. Preview and retrieve data

Step 1: Select the WD Drive

Start Recoverit and look under the 'External Devices' section. You'll see some drives connected to your Mac. Select the WD drive and click on 'Start'.

My Passport Is Not Showing

Step 2: Scan Your WD Drive

Recoverit will start scanning the drive. Look to the left of the software and you'll see checkboxes that detail the types of files the software is finding. You can tick the checkboxes if you're only looking for particular files; that will actually make the scan process faster, but it's just an option.

How To Use My Passport For Mac

Step 3: Preview and Recover Pen Drive Data

Once the scan ends, you'll see the list of files Recoverit found. You can even preview them if you want. Recovering the files is pretty easy too.

Just tick the ones you want to recover or tick one checkbox that highlights everything. For the last step, click 'Recover'.

All you have to do is wait for all your files to be recovered. See? Easy as pie. But here's an important tip: Don't save the files to the same WD drive they are being recovered from.

How to use WD my Passport on Mac?

Files and getting bigger and bigger, so you'll need the best drive out there to capable of storing these files, right? There are countless hard drives you can choose from but the keyword here is the 'best', and WD is exactly that.

If you need a new backup solution for your photos or videos, the Western Digital My Passport Essential SE 1 TB drive can more than handle the job. It's a compact external hard drive with 1 TB capacity coupled with high transmission speeds.

To use a WD my passport on Mac, you need to know how to reformat it. The same goes for using any kind of WD drive on Mac.

Benefits of WD my Passport

The simple fact is, you'll be very happy with the shape, weight, look, and even feel of the WD My Passport drive. This 1 TB size is wonderful and can comfortably store even the large Digital SLR data files for many years to come.

For those who really love music, all their favorite songs can be stored on this drive too. These large and powerful drives even find use in hospitals and educational facilities, among other places.

The WD Passport is also patronized by computer programmers, innovative artists, and several other professionals in various business fields.

What makes this external hard drive so reliable and easily the best portable drive is the fact it was manufactured by the popular Western Digital Company. It's a trusted company that has filled homes, offices, and institutions with hard drives for over 20 years; that's over 20 years of experience and satisfied customers!

Because of how compact the drive is, it easily fits into your shirt or purse's pocket. And the fact it weighs just about 0.44 pounds means it won't feel uncomfortable or be obtrusive in any way.

My Passport For Mac Wd

This new device is excellent and doesn't need external power, eliminating the need for an extra power cord. It also works almost soundlessly, so no annoying grinding noises to distract you while you work.

If your WD drive is plugged into a USB 3.0 port, you can easily access and save files 3 times faster than what USB 2.0 port is capable of. To elaborate, you can upload a 2-hour HD video in just 5 minutes! But if it was USB 2.0, it will take at least 13 minutes or more. The difference is clear, isn't it?

Tips on using WD my Passport for Mac

• Plug the wall/power bar and let power enter it.
• Plug one end of the USB cable into the drive and the other end in your system. If you have a USB 3.0 port on your system (it's usually blue, especially for Windows systems), use it because it can make a big difference in the speed of the transfer of files.
• If you're using Windows, the drive will now be turned on, showing up in 'My Computer'. It might take a few seconds to do this, so be a little patient.
• If you're on a Mac, navigate to 'My Machine' to see the new hard disk. It's going to be called 'My Book'.
• Double-click it and select 'Create WD Applications'. This will start the Backup software installation process. If you don't see the 'WD Apps Setup', search for a folder called 'WD Apps for Windows'. But if you're using macOS or OS X, you'll see 'WD Apps for Mac'.
• Only follow the Program Setup prompts. Don't stray from them and tamper with instructions you don't understand.

Final words

So, there you have it. A simple yet effective tutorial on making your WD drive work on Mac. Remember that the most important thing here is the safety of your files, so it is highly recommended you use a WD My Passport because it's a drive that promises nothing but the highest quality.

And if anything does happen to your WD drive and you lose your files, there's never a need to worry because Recoverit is ready and willing to get all those files back.

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